About Us

Our company

Kid Medical's DNA is to be there for its customers.

When certain players on the net boast of being number 1, our response is: but in what field?

It's easy to get sidetracked by this kind of talk. At Kid Medical, the customer is at the centre of our attention. This applies not only to our products, but also to the attention we give you. Here's some information about our commitment to service:

  • We only sell high quality products
  • Unrivalled customer service that listens to you
  • 14-day money-back guarantee on returns
  • A large stock of products to guarantee fast delivery.
  • Ever more innovative products.
  • Increased knowledge of the products we offer.
  • And much more besides ...

Our team

We are trained to answer all your questions

  • You can reach us Monday to Friday from 9.30am to 5.30pm on 09 52 94 21 09.
  • All our advisers are trained in all our products.
  • We do not work with external support platforms.
  • We know the products we sell inside out so we can guarantee you the best customer service.
  • The Bed Wet Store aims to be both an advisor and a partner in your purchases.
  • With us, everything is simple: we sell according to your needs, but above all we listen to you, even after the sale.
  • We even answer your questions at the weekend.

Testimonials

  • Whether from our private customers or specialist centres, we publish this information to help you make your choice.
  • If you have any doubts about a product, it's easy to contact us to discuss it and find the best compromise for your child or dependant.
  • Disappointed by a product? That's a possibility, but we're here to help you find an alternative solution or advise you on its use.
  • The Bed Wet Store tests all its products before they go on sale. This is our commitment and a guarantee of seriousness.
  • We don't sell anything we're not happy with.