Exchange and return

You have a 14-day right of withdrawal period from the date of receipt of your package.

  • To begin the return process, please log in to your account and click on theProduct Return option.
  • After you send us your request, we will reply by email with instructions on how to return your package within 14 days of our agreement.
  • Please ensure that you return all new items in their original, unopened packaging. For hygiene reasons, we cannot accept returns of opened underwear.
  • Any package returned without following the indicated procedure will be refused.

For more information


To contact us:

By email : Contact form

By phone (Monday to Friday, 9:30 am to 5 pm) : 09 52 94 21 09